MediTake, A Medication App to Improve Adherence - A Service Design Evaluation

Medication is one of the most important factors for preventing, treating, or revealing the impact of illness and disease. Medication nonadherence is a challenge because it reduces the effectiveness of treatment and imposes significant resources on the healthcare system and society as a whole. Studies show that up to 50% of people with chronic illnesses do not take their medications as prescribed. MediTake application was developed to support people in their medication management, as a means to increase selfmanagement and medication adherence. The aim of this study was to implement and evaluate a suggested pharmaceutical service, where the MediTake app had a central role, to support patients’ medication adherence and self-management. We here report on the professionals’ perspectives from the service design evaluation.